Privacy Policy

This Web site is owned and operated by or on behalf of Neuro-Immune Disease Alliance, Inc. (NIDA). We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.

If you have any questions about our Privacy Policy, you can contact us at:

Neuro-Immune Disease Alliance, Inc.

29302 Laro Drive
Agoura Hills CA. 91301
or e-mail us at info@nidalliance.org
We are available to answer your questions or hear your concerns.

Our Policy

This Privacy Policy discloses how NIDA collects and uses certain information gathered about you online in connection with your donations and/or visits to our website. NIDA uses its best efforts to respect and protect the privacy of our online visitors and donors.

On our Web site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site. NIDA only gathers personally identifiable data, such as names, addresses, ZIP and postal codes, e-mail addresses, etc., when voluntarily submitted by a Web site visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to volunteer time to NIDA, to request information about our Organization or to make a financial donation on-line. This information is used solely by NIDA or other entities who are involved in the operation of this website for internal purposes. We do not share your information with any other organizations nor do we sell or rent our mailing list to third parties. We will only share personally identifiable information with third parties when (1) sharing the information is a necessary operation of the website, for instance, to process a credit card transaction; or (2) we are required to by law. NIDA has no control over or responsibility for the data collection and use practices of third parties that process on-line donation credit card transactions. Unless otherwise instructed by you, we will occasionally contact you via e-mail or US mail with newsletters, announcements, and other important information. In order to remove yourself from communications, please contact us by email at info@nidalliance.org or by writing to us at Neuro-Immune Disease Alliance, Inc., 29302 Laro Drive
Agoura Hills CA. 91301, Attn: Linda Tannenbaum.

Sharing Information

When you visit our website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. When you access our website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer. We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect. We also use longer lasting cookies to display your e-mail address on our sign-in form, so that you don’t need to retype the e-mail address each time you log in to your account. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been ‘anonymized’ so that it does not identify a specific user. We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as ‘firewalls’ and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to: provide the services and support your request; process transactions and send notices about your transactions, resolve disputes, collect donations and troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce our User Agreement; customize, measure, and improve our services and the content and layout of our website; send you targeted notifications, service update notices, and update our activities notifications based on your communication preferences; and compare information for accuracy and verify it with third parties. If you have questions or concerns regarding this policy, you should contact us by using the “Contact Us” feature on our site or by writing to us at: ‘info@nidalliance.org’ or visiting ‘http://nidalliance.org//contact-us.html’.

Is Your Credit Card Information Secure?

We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling our office at (323) 655-1547

We Care About Doing It Right

In addition to maintaining privacy and security controls over information you share with us, NIDA works to accurately process your contribution information. During business hours, staff is available to answer questions about your financial donation by calling (323) 655-1547.

NIDA employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

Kids’ Privacy Policy

Under this Privacy Policy, we do not knowingly collect personally identifiable information online from kids under the age of 13.

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